Manish Jha, M. and Shilpi Arora, M. (2013) “Impact of Various Situational Factors on Store Image, Satisfaction and Loyalty of Customers Study on Pantaloon Store”, Journal of Contemporary Research in Management (JCRM), 7(2). Available at: https://jcrm.psgim.ac.in/index.php/jcrm/article/view/224 (Accessed: 18 March 2026).