PSGIM, jcrm. From Multi-Channel to Omni-Channel: Determinants Of Channel Choice. Journal of Contemporary Research in Management (JCRM), [S. l.], v. 13, n. 1, 2023. Disponível em: https://jcrm.psgim.ac.in/index.php/jcrm/article/view/678. Acesso em: 18 nov. 2024.