K, S. G. A Study on Nonverbal Communication of Salespersons and their Service Behavior towards Customers in a Sales Encounter. Journal of Contemporary Research in Management (JCRM), [S. l.], v. 8, n. 4, 2013. Disponível em: https://jcrm.psgim.ac.in/index.php/jcrm/article/view/315. Acesso em: 18 nov. 2024.