MURUGAN, D. N.; THIAGARAJAN, M. Measurement of Performance of Transit Agencies using Value-Addition Process. Journal of Contemporary Research in Management (JCRM), [S. l.], v. 1, n. 1, 2013. Disponível em: https://jcrm.psgim.ac.in/index.php/jcrm/article/view/180. Acesso em: 18 nov. 2024.