PRIYA IRABATTI, D. Customer Delight: An Effective Weapon at Retailers to Fight Against Global Recession. Journal of Contemporary Research in Management (JCRM), [S. l.], v. 6, n. 1, 2013. Disponível em: https://jcrm.psgim.ac.in/index.php/jcrm/article/view/131. Acesso em: 18 nov. 2024.