Measure of Operational Performance Before and After Implementation of ISO 9000 Certification in Pumpsets Manufacturing Industries in Coimbatore, India

Authors

  • R Chandrasekaran Professor, Jansosn School of Business Coimbatore – 641 659
  • S Karthikeyaan Research Associate, Jansons School of Business Coimbatore – 641 659.

Abstract

Coimbatore is one of the few centres in the country to manufacture pumpsets and had almost 70% share. However, it declined gradually and was 55% now. The manufacturers are forced to adopt innovative working methods, to invest on various technologies and on quality improvement programme. ISO 9000 is a management tool and a source of competitive advantage, which has a potential to stimulate the company to move towards quality competent. This paper describes the findings from a survey conducted on a sample of Coimbatore pumpsets manufacturing companies that have been ISO 9000:2000 certified.

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Published

02-01-2013

How to Cite

Chandrasekaran, R., & Karthikeyaan, S. (2013). Measure of Operational Performance Before and After Implementation of ISO 9000 Certification in Pumpsets Manufacturing Industries in Coimbatore, India. Journal of Contemporary Research in Management (JCRM), 4(2). Retrieved from https://jcrm.psgim.ac.in/index.php/jcrm/article/view/64

Issue

Vol. 4 No. 2 (2009)

Section

Articles