Development of Management Information System to Enhance Performance of Transit Agencies

Abstract

“Management Information System in Operational Performance†has a predominant role to play in the road transport sector since it is an important tool for the management used to assess the efficiencies, wastages, profitable or unprofitable activities. In recent years Information is a key input in transit (especially road transport) management throughout the world. Highest operational performance is one of the expectations / objectives of all Transit Agencies (TAs) but it need to be achieved through a quality management and managerial decisions. The management information system (MIS) extensively helps organizations to understand its functions and well considered to be the tool to enhance operational performance in road transport operations. This paper reviews the importance of MIS and components for the operations of TAs in India. It also provides a wide scope on the implementation strategies to enhance operations and services of transport sector.