KNOWLEDGE SHARING BY THE REPATRIATES: EXPERIENCE FROM INDIAN INFORMATION TECHNOLOGY (IT) SECTOR

Abstract

Mastering the art of knowledge sharing is the need of the hour and can help companies to create a sustainable competitive advantage. Sharing knowledge for competitive advantage requires dissemination of knowledge to other units and co-workers at the correct time and in the right way. This paper deals with how the Indian MNCs manage to integrate repatriates knowledge. To examine this situation, the researcher adopted a questionnaire survey and elicited responses from 155 repatriates selected from five IT companies in Bangalore, India. The independent variables included in the study were workplace professionalism, employee interaction, source credibility, knowledge quality, source recognition, source awareness, supervisor support, organisational climate, promotion of knowledge exchange, knowledge sharing environment and the dependent variable was knowledge sharing environment. A Structural Equation Modeling technique using PLS was used to study the relationship between independent variable and dependent variable. The analysis of the empirical data showed that source credibility and organizational climate were the most significant drivers of knowledge sharing environment