Critical Success factors for Six Sigma Implementation

Abstract

In present strong competitive era companies are focusing on quality implementation with the help of their strong s/w and R&D departments. Among these tools six sigma is an emerging strong quality tool for all global organizations. One of the most critical and costly adapting process, but all major corporates of software and manufacturing companies are adapting to improve product quality and improve customer satisfaction to retain more world class companies as their clients, especially in the field of banking, services and production. There are number of methods to adopt six sigma and all the methods are successful only if the success factors are determined before implementation of the process, unless they do this basic thing their huge investment of time and money along with their  intellectual assets would go into vain. Depending on the nature of the organization, products and services the companies adapting new quality change process where they must need to identify the key success factors  for easy implementation of six sigma. In this paper we discuss about six sigma definitions, success factors in six sigma departments wise and functions wise of an organization and how they are contributing to the success rate of quality and what are the interrelations between these factors.