H, K. A study on Factors influencing continuous usage of Online Banking Services in India. Journal of Contemporary Research in Management (JCRM), [S. l.], v. 10, n. 3, 2016. Disponível em: http://jcrm.psgim.ac.in/index.php/jcrm/article/view/462. Acesso em: 26 jun. 2025.